FAQ
- No, we are an online-based company.
DO YOU SHIP INTERNATIONALLY?
- Yes, we ship worldwide. Your shipping cost is displayed at the point of checkout. International orders may be subjected to customs charges by your native country.
WHAT FORMS OF PAYMENT ARE ACCEPTED?
- We currently accept PayPal, PayPal Installment Plan, Shop Pay, Shop Pay Installment Plan, debit and all major credit cards. We are working to provide additional methods of payment.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
- All orders are shipped in the order received excluding those designated as expedited.
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Standard Shipping: Please allow up to 3 business days for order processing. After orders are processed, please allow an up to an additional 2 business days for shipping confirmation and receipt of a tracking number. Just a reminder, tracking information can take 24-48 hours to update.
- Expedited Shipping: Please allow 1 business day for order processing, shipping confirmation, and receipt of tracking number.
- Please see ourShipping Policy for additional information.
DO YOU OFFER REFUNDS? ACCEPT RETURNS OR EXCHANGES?
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All returns are refunded via STORE CREDIT minus shipping cost.
- Items MUST be returned within 5 business days of delivery date.
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We are unable to offer exchanges due to the inability to guarantee the availability of items.
- Please see our Refund Policy for additional information.
CAN I CANCEL MY ORDER?
- Unfortunately, once an order has been placed we are unable to cancel it.
CAN I MODIFY MY SHIPPING ADDRESS?
- If you realize that you entered your shipping address incorrectly, please contact us ASAP via email at Info.AddictionBoutique@yahoo.com. We will do our best to fulfill your request and change the address. If we are unable to, we do not take responsibility for the incorrect information.
DO YOU RESTOCK ITEMS?
- We do our best to restock items, however, this is not guaranteed. We recommend purchasing the items that you love before they sell out.